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The Handelot Times

Trading Glossary

Years of experience from the international consumer electronics trade, and the rules most dealers agree on: a quick guide to avoid misunderstandings and solve problems fast.

01 Deal documents

Purchase Order PO

A commercial document issued by the buyer to the seller: the first official offer, listing the products, quantities and agreed prices. In practice it confirms that you buy a given stock from a given supplier.

Proforma Invoice PI

A document issued by the seller that states what a given quantity of goods will cost, on what terms. The buyer usually pays against the PI; the final invoice follows.

Closing a deal

A deal is concluded once the parties have exchanged their company (incorporation) documents and then the PO and PI.

  • A supplier who sends a PI is stating that the goods are physically in stock, unless the document says otherwise.
  • A customer who sends a PO accepts the supplier's terms and commits to take the stock, whatever happens to the price or the exchange rate. This is a binding contract and a closed transaction.

Small print

Terms printed in small letters on a PI or PO are usually extra binding conditions for the other party. If you sign without crossing them out, you are bound by them.

What to do: cross out the terms you do not accept, sign, and send the document back to your business partner.

Stamp and signature

Both documents should carry the full company details and the signature of an authorised person. Many traders also expect the company stamp; ask your partner up front so the paperwork is not held up.

What a PI or PO must include

Manufacturer, model, quantity, unit price, condition, currency, delivery terms (Incoterm) and spec. With new, original (OEM) stock this is simple. With used or refurbished stock, list every part that matters: original camera, original screen, original housing and so on.

Incomplete APPLE IPHONE 7 256GB RED  710.00 EUR Who pays for delivery? Which spec?
Correct APPLE IPHONE 7 256GB RED  710.00 EUR  CIP Warsaw  EU SPEC Price, delivery terms and spec are clear.

02 Incoterms

International rules (Incoterms® 2020, ICC) that say who pays for transport and insurance, and where the risk passes from seller to buyer. Always write the Incoterm with a named place, e.g. FCA Hong Kong.

EXW Ex Works

The seller makes the goods available at its own warehouse. The buyer arranges and pays for everything from there, and carries the risk from pickup.

FCA Free Carrier

The seller hands the goods, cleared for export, to the buyer's carrier at a named place. The usual choice for air freight and courier shipments.

FOB Free On Board

The seller loads the goods on board the vessel at the named port of shipment; from then on the risk is the buyer's. Sea freight only.

CIF Cost, Insurance and Freight

The seller pays freight and insurance to the named port of destination, but the risk passes to the buyer once the goods are on board. For sea freight that is not in containers.

CIP Carriage and Insurance Paid To

Like CIF, but for any mode of transport: air, road, courier or containers. The seller pays carriage and insurance to the named destination.

DAP / DPU / DDP Delivered terms

The seller carries the risk until the goods arrive: at the place (DAP), unloaded (DPU, which replaced DAT in 2020), or with import duties and taxes paid (DDP).

Important

Many people write CIF for air or container shipments. CIF and FOB are meant for sea freight; for all other transport use CIP or FCA. Common terms for air freight: EXW, FCA, CPT, CIP, DAP, DPU, DDP. An insurer can refuse to pay out when the wrong Incoterm is used.

03 Logistics & insurance

Who is responsible during transport?

The forwarder or courier is responsible for the goods while it has them, but its liability is usually limited by weight, not by value. Who carries the loss between seller and buyer depends on the agreed Incoterm.

What if the stock is stolen?

Whoever carries the risk at that moment (see the Incoterm) makes the claim. With full cargo insurance, the insurer pays the insured value. Without it, the carrier's limited liability may cover only a small part. Insure high-value electronics for their full value and keep the PI, PO and transport documents ready for the claim.

04 Specs & warranty

The spec is the market a device was made for. It decides the box, the manual, the charger plug, the network bands and the warranty, so it always belongs on the PI and PO.

SpecWarrantyHow to recognise it
EU spec2 yearsBox and manual depend on the country
USA spec1 yearUS network bands
Australian spec1 yearAustralian network bands
Asia spec1 yearUsually an English box
China spec1 yearChinese writing on the box
Arabic spec1 yearArabic writing on the box

Why the spec matters

A buyer who orders EU spec and receives another spec gets a shorter warranty, a foreign box and maybe the wrong charger or bands, so the stock is harder to sell. If the spec is not on the PI or PO, it is hard to claim.

Is Singapore spec the same as Asia spec?

Usually it is sold as Asia spec, but confirm with the supplier: box language, charger plug and bands can still differ from one Asian market to another.

Can EU spec have a 3-pin charger?

Not usually: EU spec comes with a 2-pin plug. A 3-pin plug (type G) points to UK, Singapore, Hong Kong or Middle East stock. Many new phones ship with no charger at all, so check what the box contains.

05 Used & refurbished

Second-hand phones and electronics trade in a separate, parallel market. It is less transparent than new stock, which is why margins are higher.

Stock categories

  • Used and tested: checked and working
  • Used and untested: sold as it is
  • BER, Beyond Economic Repair: repairing costs more than the device is worth
  • Used with grades A, B, C, D
  • Refurbished with grades A, B, C, D

Grading systems

Grades and their criteria depend on the country and the company, and every company has its own system. That causes most of the confusion in this market, so always agree on whose grading applies.

Inspection window

New stock carries the manufacturer's warranty. Used stock usually has only about 5 days: the buyer's in-house service centre tests the delivery, separates good units from faulty ones, and the faulty ones go back to the supplier within that time.

Important

For used and refurbished stock, the PO must describe every part: original cover, original screen, camera type and so on. Deals have gone wrong when this was missing and the stock arrived with non-original cameras.

Common grading standard

Light scratch
Superficial, visible only under light
Deep scratch
Can be seen or felt
Crack
The material of the screen, frame or back is broken

A Very good

Display1–2 light scratches, no deep scratches, no cracks

Frame1–2 light scratches, no deep scratches, no cracks

Back cover1–2 light scratches, no deep scratches, no cracks

B Good

DisplayMax. 5 light scratches, no deep scratches, no cracks

FrameMax. 5 light scratches, no deep scratches, no cracks

Back coverMax. 5 light scratches, no deep scratches, no cracks

C OK

DisplayMany light scratches, max. 5 deep scratches, no cracks

FrameMany light scratches, max. 5 deep scratches, no cracks

Back coverMany light scratches, max. 5 deep scratches, no cracks

D Bad

DisplayMany light and deep scratches, cracks possible

FrameMany light and deep scratches, cracks or other damage possible

Back coverMany light and deep scratches, cracks or other damage possible

Technical condition is stated separately: fully tested and working, power-on tested, or defective (e.g. speaker, buttons), with details on Face ID / Touch ID and the display glass.

06 Market players

Manufacturer
Makes the products and is responsible for the brand's marketing and sales
Distributor
Has a contract with a manufacturer and handles its sales in a given territory
Broker
Buys and sells stock without holding it physically
Trader
Buys physical stock and resells it once it is in their own warehouse
E-tailer
Sells products online
Retailer
Sells products to end customers
End customer
A private person who buys one item at a time

07 International trading hubs

Hong Kong

The gateway to China and the main route to Shenzhen. Home to most trading companies.

Singapore

The hub for South-East Asia and Australia.

Dubai

The hub for the Middle East and Africa; many companies have their headquarters here.

Ceuta

A link between Europe and Africa.

Miami

The hub for Latin and Central America.

New York

The main hub for the USA.

There are many more local hubs; these are the main ones.

08 What makes a good trader

The old-school code

Before online platforms, traders worked by an unwritten code. They made big margins and took big losses, but they always kept their word, even when it cost them 20–30k euros on a deal. Today most after-deal disputes come down to the PI and the PO, so put everything in writing.

Three key elements

  1. Honesty
  2. Hard work
  3. Capital

A company that has all three will grow.

Communication

Besides the official documents, keep a written conversation history. WhatsApp and email are the main channels between traders today; save the chats that confirm prices, specs and delivery.

B2B platforms

A B2B platform such as handelot.com helps you find verified partners. A good trader works closely with their account manager to get market news, references and the newest products.

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