Handelot glossary part 2

Phones and other secondhand electronic devices are being resold in a parallel separate market. The market is not as clear, and this is why margins are higher than in the New Product business.

We have:

Used and Tested  Used and Untested  Beyond Economic Repair (BER)  Used with gradings (A, B, C, D)  Refurbished with gradings (A, B, C, D)  Grading types and criteria depends on the country and company. Different companies have different grading systems. This is why there is a lot of confusion in this segment of the market.

Companies usually have an in-house service center. Compared to the New Phone business, usually you have a 5-day warranty for used devices, which means that once you get the shipment from your supplier, it goes through the office. The in-house service center separates the good units from the bad ones. After a few days the faulty stock is sent back. In the New Phone business, a one-year warranty applies.