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The Handelot Times
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GOG and 30-day refunds: will they allow thieves to play for free or will they help developers?

GOG’s new policy, with thirty-day unconditional reimbursements, has raised many criticisms of the CD Projekt store: help for thieves or developers?

The Handelot Times Issue 18, April 2020 2 min read

GOG’s new policy, with thirty-day unconditional reimbursements, has raised many criticisms of the CD Projekt store: help for thieves or developers?

GOG has launched a new refund policy designed to favor its customers, in its case PC players: the only requirement to get a game refund is to do it within thirty days of purchase, giving a sensible motivation to technical support. As already reported, this policy will apply to everyone indiscriminately, even for those who have purchased a game and have played it. It will be enough to stay within 30 days.

GOG, of course, will monitor that there are no abuses by the players, but they will be only ad hoc and individual interventions, born with the emergence of certain situations. GOG.com, in fact, demands respect for developers and all those who work and work in this industry. ‘ Obviously there was no lack of controversy. According to many developers, this is an absurd refund policy, because it leaves everything to the good heart of gamers. In thirty days, in fact, most of the games on the market can be finished, even several times.

GOG as a shop does not monitor the activities of the players in any way (all the titles in its catalog are DRM-free and can be installed without resorting to the use of a client), therefore when faced with a refund request it is blind compared to what It is communicated to him. The accusation is clear: it is an invitation to theft that will give thieves a legal way to play what they want without spending anything. There are few voices out of the choir regarding the topic and some indie developers are already considering whether to publish their games on GOG again because they fear being defrauded of their work.

The rest of this article is in the magazine Continue in issue 18

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